Shipping & Returns

SHIPPING

UK and Ireland deliveries only (there is an additional delivery surcharge to Ireland).

All parcels are sent by Parcel Force.

RETURNS

Refunds & Return Policy Details:

Item must be returned within: 7 Days of receipt

REFUNDS AND RETURNS When you order your goods, you are entitled to view your products for up to seven days within your own premises. If within this period you decide not to purchase the products, you are entitled to return them to EMJ Management Ltd unopened and in their original saleable condition for a full refund less the cost of the postage. If you return goods to EMJ Management Ltd, please also enclose a copy of your invoice with the reason for returning the item.

FAULTY GOODS Should any of your goods arrive damaged, please e-mail EMJ Management Ltd within three days of receipt and return any faulty goods to us within five days of receiving your order. Please also enclose a copy of your invoice with the reason for returning the item and your choice of either a replacement item or a full refund. EMJ Management Ltd will, on receipt of the faulty goods exchange or refund the cost including return postage incurred. PLEASE NOTE: EMJ Management Ltd suggest you obtain a certificate of postage, which is free via the post office when returning goods. We are unable to accept responsibility for any packages lost in the post.